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communcation

The Key to Better Communication Starts with Listening

A colleague was recently sharing with me a challenge that she was having with one of her clients. She felt that every time they talked, the conversation would go round and round without any productive conclusion. After listening to her for a few minutes, I introduced the following communication techniqueRead More

Ask Dr. Deborah | Independent Contractor Troubles

Dear Dr. Deborah, Instead of hiring employees, I chose to use an independent contractor to expand my business. While I am still very interested in taking this route, I’m not very satisfied with my IC’s work. I hold myself to high standard, and it’s something my customers have become accustomedRead More