Strategic Knowledge Management (SKM)
Adult Learners [AL]
Developed by the founders of the Knowledge Institute, the Strategic Knowledge Management workbook provides small to mid-sized businesses with the tools and knowledge needed to develop contemporary knowledge management systems. In essence, a knowledge management system is the optimized coordination of critical resources, such as people, process and technology.
The Strategic Knowledge Management workbook facilitates self-learning through step-by-step instruction, real world case studies and comprehensive worksheets. Collectively, the process helps individuals to establish action plans, delegate responsibility, and implement control feedback loops to create a Knowledge Management System tailored to the specific business environment.
The Strategic Knowledge Management workbook is suitable for adult and post-secondary learners as a classroom, counseling or community-based teaching/mentoring program.
A step-by-step guide for developing, implementing and maintaining knowledge management systems in small to medium-sized businesses. Learning is facilitated through the use of step-by-step instructions, real-world case studies and customizable worksheets for creating topic-specific business management systems in the following areas:
- Time Management
- Cash Flow Management
- Management by Objectives (MBO)
- Management by Exception (MBE)
- Financial Management
- Human Resource Management
- Sales Management
- Marketing Management
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